Head Office: 67 Anderson Street, Manunda | (07) 4051 9344

Edmonton: 151 Bruce Highway, Edmonton | (07) 4055 4999

FAQs from FNQ pool and spa owners

April 24, 2018

Why do I need to test the pH level of my pool or spa water on a regular basis?

For optimum swimming enjoyment and pool water hygiene, the pH level of your pool water should be between 7.0 and 7.6. Testing once a week is recommended minimum. Everyday pollutants, weather conditions (such as heavy rain) and general usage will affect the acidity of the water so regular testing ensures your pool water remains in balance and the chlorine will stay at its best level of effective.

Free water testing is available in both our Manunda and Edmonton shops, and regular water testing will ensure your chemicals stay effective.

More on understanding your water testing results are explained here.

What happens if we get a lot of fresh water added to our pool (wet season rain)?

During the wet season in FNQ we can expect our pool water levels to increase with regular downpours from the natural elements. However, whilst you’re getting a free top up from the downpour, be aware that rain can wash airborne dust, pollens and spores into the pool. It can also cause dilution and chemical loss.

Maintain regular pool servicing and test the pH level so you can correct any chemical imbalances.

We are surrounded by a lot of trees, have frequent wild life (birds etc) visitors, what can I do to protect the quality of my pool water?

Pool covers are a great investment and help to protect your swimming pool from excess garden litter and wildlife droppings. You can purchase off the shelf covers or have them made to measure. If you’re going to invest in a pool cover, invest wisely and go for quality, it will be well worth it.

If you don’t have a cover, keep up the regular maintenance and clear out litter from the garden using a manual scoop/net to gather up debris from the surface, a use a manual or robotic vacuum cleaner to do the floor and walls of the pool.

Don’t forget the chemical checks – pH testing and add chemicals as required.

If your pool gets particularly dirty, check out our recommended Dirty Pool Treatment steps here.

Should I use an automatic cleaner or am I better to manually clean the pool?

Keeping your pool in tip top condition, all year round, isn’t difficult and it doesn’t necessarily have to take a long time. A regular pool maintenance schedule (or we can come do it for you) means your pool will always be at it’s best. A robotic pool cleaner makes the maintenance a little easier. Your robot can be cleaning the floor and the walls of your pool, collecting debris and leaf litter, while you sleep. We are all time poor and a pool robot will make pool maintenance easier.

Yes manual pool cleaners do a great job as well. Vacuums do a great job of cleaning out the leaf litter and debris off the pool floor and walls and we have stock available for both types. It’s up to your personal preference really, and your pool requirements.

We’re happy to discuss it with you further, call our Edmonton or Manunda shops for more help.

Should I convert my salt water pool or spa to magnesium?

Mineral based sanitisation of pool water is becoming more popular both in the US and here in Australia. It is even considered, by some, to increase the bathing experience by promoting a more relaxed feeling and easing sore muscles. A magnesium pool or spa uses varying mineral compositions (over and above a sanitiser and other water balancing chemicals) which can improve water softness.

It’s a personal choice. It is possible to do and will depend completely on your pool and the type of equipment you have installed.

Speak to one of our technical team and make an appointment for a consultation and quotation.

Can I put a pool heater in my existing pool?

Yes you can. Even when the air temperature feels warm enough for a swim, the water in your pool will be cooler. Maintaining the pool water temperature at a steady level all year round can provide perfect swimming conditions. Choose from gas heating, heat pumps, inverter technology and solar heating solutions, it just depends on your pool, your needs and your budget.

If you’re thinking of building a new pool, or if you already have a swimming pool we can retrofit heaters with ease. We supply and install a range of quality products (for residential and commercial pool owners) including heat pump heaters, solar heating products and more. Speak to our technical team to arrange a consultation.

We stock and install the Aquatight Smart Inverter Pool Heat Pump which can heat your pool and reduce your energy bill at the same time. It is worth getting more information, give our technicans a call or come into the Manunda or Edmonton shop for more information.

What’s the difference between all the pool salts? Why shouldn’t I buy the cheapest?

From our experience, not all pool salts are equal and making the right choice can impact on how well your salt water swimming pool will maintain a healthy water balance and quality – not to mention how it will impact on the life of your salt chlorinator. Salt with a high purity rating will give you the best water balance quality whilst ensuring your equipment is operating at its optimum level.

Salt with more impurities will, undoubtedly, give you more problems.

Ultrapure swimming pool salt, from Salt International (an Australian family owned business based in Victoria) has a fine grain allowing it to dissolve more quickly than most other salts on the market. Essentially free of minerals such as iron, manganese and calcium which stain the surface of your pool, this salt will decrease pool staining and extend cell life compared to other pool salts on the market.

It is easy and fast dissolving, easy to pour and is a safe food quality grade. Find out more about Salt International’s pool salt here.

How long should my pool pump run for?

Your pool pump is undoubtedly the heart of your pool’s circulation system. Difficult to give a definitive answer on this question because the answer depends on a number of variables. How big is your pool (water quantity), is it fully exposed to a lot of daylight sun, do you have a pool cover, etc. But as a rule of thumb, your pump should run for around 8 hours a day to provide good water turnover rate, and it doesn’t need to run continuously.

Depending on the type of pool pump you have installed they can be expensive to run. Historically people will run their pumps during the night when it could be on a cheaper electricity tariff but it does the most good when it runs in daylight hours when the sun is on the water. A variable speed pump can reduce energy running costs by up to 90% and be set up with an on/off pattern for best results.

Many electricity retailers in SE Queensland will connect swimming pool pumps onto Tariff 33 and/or Tariff 31 – it’s worth asking your energy provider the question! We recommend you discuss this further with our technical team if you are still unsure of the most optimum pool pump running time and sequence for your pool.

Is it really necessary to increase pool maintenance during the “wet season”?

Living in the tropics of Far North Queensland has many advantages. How lucky are we to live in the Cairns region and live on the doorstep of two of the most famous World Heritage Listed icons – the Great Barrier Reef and the Daintree Rainforest.

Our climate is something to boast about. We don’t generally experience the drastic changes in weather season patterns like our fellow Queenslanders down south. Nine months of the year our tropical weather is perfect. The days are mostly nice and hot with a consistent daytime temperature which drops off a little during the evening. When the wind is low everyone heads out to the reef!

The other three months of the year is when it gets “hotter”, humidity increases and we experience the tropical wet season. The region’s annual rainfall occurs during these months and this is when we recommend all pool owners increase their pool maintenance regimes. Drastic changes in climate can have a devastating impact on swimming pools and outdoor spas. The added water that rains down into the pool displaces the chemical pool balance and water safety and quality is hugely impacted.

It’s not a myth or a sales pitch – it’s a fact and you can find out more in our blog and tech tips section.

Got a question we haven’t answered yet? Give us a call on 4051 9344 at Manunda or 4055 4999 at Edmonton or go to our Contact page and send us an email.